Terms of Service

1. Terms

By accessing the website at https://afmsimulation.com, https://forums.afmsimulation.com, or https://support.afmsimulation.com, or purchasing from https://store.afmsimulation.com, or https://afmsimulation.onfastspring.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Advanced Flight Modeling Simulation, LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Advanced Flight Modeling Simulation, LLC’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Advanced Flight Modeling Simulation, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Advanced Flight Modeling Simulation, LLC’s website are provided on an ‘as is’ basis. Advanced Flight Modeling Simulation, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Advanced Flight Modeling Simulation, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Advanced Flight Modeling Simulation, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Advanced Flight Modeling Simulation, LLC’s website, even if Advanced Flight Modeling Simulation, LLC or a Advanced Flight Modeling Simulation, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Advanced Flight Modeling Simulation, LLC’s website could include technical, typographical, or photographic errors. Advanced Flight Modeling Simulation, LLC does not warrant that any of the materials on its website are accurate, complete or current. Advanced Flight Modeling Simulation, LLC may make changes to the materials contained on its website at any time without notice. However Advanced Flight Modeling Simulation, LLC does not make any commitment to update the materials.

6. Links

Advanced Flight Modeling Simulation, LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Advanced Flight Modeling Simulation, LLC of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Advanced Flight Modeling Simulation, LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Washington State and the United States of America and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Return Policy

On all software products, there are no returns or refunds offered, except in extreme circumstances, to the discretion of Advanced Flight Modeling Simulation, LLC. Advanced Flight Modeling Simulation, LLC is not responsible for accidental purchases, poor performance on computers below required specifications, and other dissatisfactory enjoyment with our products. In extreme cases, Advanced Flight Modeling Simulation, LLC. holds the rights to offer refunds provided:

  • The product(s) have not been downloaded, installed, or activated
  • The purchaser contacts the store (at support.afmsimulation.com or support@afmsimulation.com) within twenty-four (24) hours from initial purchase with the request for refund
  • The purchaser, in good faith, agrees to delete all files associated with our product
  • The purchaser agrees that they may be blocked from future purchases, requiring contacting support to reactivate

If our products’ price decrease/ go on sale after purchase:

  • If the price decrease starts within twenty-four (24) hours from initial purchase and a request ticket is submitted in forty-eight (48) hours from initial purchase, one-hundred percent (100%) the difference will be refunded to your original form of payment, if possible.
  • If the price decrease starts within three (3) days from initial purchase and a request ticket is submitted in three (3) days from initial purchase, fifty percent (50%) the difference will be refunded to your original form of payment, if possible.
  • If the price decrease starts within more than three (>3) days from initial purchase and a request ticket is submitted in more than three (3) days from initial purchase, there will be no refund of the difference granted.

On all service-based products, there is a refund policy, depending on what is ordered, and when the refund is requested.

  • Custom Tail Numbers and Custom Color Schemes can be refunded up to one-hundred percent (100%) provided that:
    • The purchaser contacts the store (at support.afmsimulation.com or support@afmsimulation.com) within seven (7) days from initial purchase with the request for a refund,
    • The Product Request Ticket has not been submitted,
    • The Product Creation process has not initiated (which occurs after the product request ticket has been submitted),
    • and The Product has not been downloaded or installed
  • Custom Livery Schemes can be refunded up to one-hundred percent (100%) provided that:
    • The purchaser contacts the store (at support.afmsimulation.com or support@afmsimulation.com) within seven (7) days from initial purchase with the request for a refund,
    • The Product Creation process has not initiated,
    • and The Product has not been downloaded or installed.
    • Note: If the 2D render has been delivered and was not deemed satisfactory, we will attempt everything we can to make you happy. If you request a refund then, we will refund up to fifty percent (50%)

We currently do not sell any physical products, therefore all physical returns are subject to the complete discretion of Advanced Flight Modeling Simulation, LLC

These terms are effective as of 24 May 2018.